*** UNFORTUNATELY WE ARE NO LONGER TAKING RESERVATIONS AT THIS TIME, AND UNTIL FURTHER NOTICE. ***
please visit our things to do page, for other things to do while visiting feud country! We do apologize for this inconvenience.
To set up reservations or for any other questions contact us by:
***During the "off season" or winter months (November - Feb/March), due to very low tourist traffic traveling through the area, any messages left on the phone number below may not be answered or returned immediately. As stated below email is the fastest way to contact us and has a better chance of being answered faster. Please be patient with us as we are all on different schedules during the off season and we WILL answer your voice mails and emails as soon as we can! Thank you for your patience during this time.***
IF you call and have to leave a message, PLEASE leave your name and DATE of the call as well as what you are inquiring about. We do not have a full time staff available to answer the phones and we can only check the messages a few times during the work week.
This information will allow us to know when you called, the urgency of the call, and allow us to be better prepared to answer your questions or have our own information ready for you when we do return your call.
And as always, PLEASE email us if at all possible, most of our work is done from cell phones and living here in the Appalachian Mountains, cell service is difficult to get at times and we may not even receive your message RIGHT AWAY. We do apologize for this, but apparently signals bouncing around off of the mountains or trying to pass through them tend to not work as well as they should!
us via email if at all possible initially, it is actually (believe it
or not) the fastest way of reaching us and getting a response.
*If you call or email after 6 PM EST. The call or email may not be returned until the next business day*
Our scheduling office is now located inside Hatfield McCoy Exchange, a souvenir and gift shop located in downtown Williamson, WV. (182 E. 2nd Ave.) Stop in and see them to schedule a tour and to get one of a kind gifts and locally made crafts!
Don't forget to "LIKE" us on Facebook and Follow us on Twitter!
Updates and photos of tour groups and families will be posted on the Facebook timeline and Twitter feed! Will your group be next?!
Photos of Sites are available on the Facebook page.
** Don't forget to stop by the Coal House
while you are in Williamson! It serves as our local Chamber of Commerce and the building is made ENTIRELY out of Coal! **